Group Benefits Claims

How to file your claim

We support you and facilitate the claims process at each step, so your claim is processed as quickly as possible.

Find a healthcare provider

As a Group Benefits plan member you can use our healthcare providers search engine to find one of our preferred healthcare providers in your area. Make sure to have your certificate number ready.

For healthcare providers

If you’re a healthcare provider, you can check the coverage period for our international plan members and their dependents.

Online claims

As a group benefits plan member, you can submit a claim through our online benefits portal.

Member portal

Mail claims

If you have a group health and/or dental claim that cannot be submitted online, simply print and complete the appropriate form below and mail it to the address on the form.

The claims process

If you have questions about your group health or dental claim, please contact us Monday to Friday between 8 a.m. and 5 p.m. EST at 1-888-509-7797 or 1-613-741-3313.

University Health Insurance Plan (UHIP) members

File a claim on our Group Benefits member portal: clients.cowangroup.ca.

As part of our commitment to keeping your data secure, Cowan is a certified SOC 2 Type 2 compliant provider.

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